Warehouse Performance Summary
Order Accuracy
99.4% +0.4%
Target: 99%
On-time Shipping
97.8% -0.2%
Target: 98%
Inventory Accuracy
98.5% +0.5%
Target: 98%
Picking Productivity
142 +12
Target: 130 lines/hr
Warehouse Core Metrics
| Metric | Measurement | Target | Actual | Owner | Status |
|---|---|---|---|---|---|
|
Order Accuracy
% of orders shipped without errors
|
Percentage | ≥ 99% | 99.4% | QC Manager | Green |
|
On-time Shipping
% of orders shipped by cutoff time
|
Percentage | ≥ 98% | 97.8% | Shipping Lead | Yellow |
|
Inventory Accuracy
% match between system and physical inventory
|
Percentage | ≥ 98% | 98.5% | Inventory Control | Green |
|
Picking Productivity
Order lines picked per labor hour
|
Lines/Hour | ≥ 130 | 142 | Operations Mgr | Green |
|
Dock-to-Stock Time
Hours from receipt to putaway completion
|
Hours | ≤ 24 | 18.5 | Receiving Lead | Green |
|
Warehouse Capacity Utilization
% of total storage space utilized
|
Percentage | ≤ 85% | 82.3% | Warehouse Mgr | Green |
|
Damage Rate
% of inventory damaged in handling
|
Percentage | ≤ 0.5% | 0.42% | Safety Officer | Green |
|
Cost per Order Line
Total warehouse cost ÷ lines processed
|
Currency | ≤ $1.20 | $1.18 | Finance | Green |
Warehouse Action Plan
! On-time Shipping Improvement (Current: 97.8% | Target: 98%)
- Optimize pick paths for high-volume items in Zone B
- Implement staggered break schedule to maintain coverage
- Add 2 additional packing stations for peak hours
- Review carrier pickup schedules for better alignment
✓ Safety Compliance Enhancement
- Conduct forklift safety training for all operators
- Implement monthly safety audits with corrective tracking
- Install additional safety mirrors in blind corner areas
→ Inventory Optimization
- Implement ABC analysis for storage location optimization
- Review slow-moving inventory for potential liquidation
- Optimize bin sizes for high-turnover SKUs
EOS Implementation Guidelines
Weekly Cadence
Update every Friday at 2 PM. Review in Warehouse L10 Meeting.
Accountability
Each metric has a clear owner responsible for reporting and improvement.
Targets
Set quarterly targets aligned with company Rocks (e.g., "Achieve 99.5% order accuracy in Q3").
Visual Management
Display real-time metrics on warehouse floor monitors.
Warehouse Focus Areas
Order Fulfillment
Accuracy and timeliness of order processing
Inventory Control
Accuracy and optimization of stock levels
Operational Efficiency
Productivity and cost-effectiveness
Safety & Compliance
Workplace safety and regulatory compliance
Operational Highlights
Receiving Efficiency
Dock-to-stock time reduced by 22% this quarter through process optimization and cross-training.
Avg. dock-to-stock
Picking Performance
New pick path optimization increased productivity by 9% with no additional labor costs.
Picking productivity
Shipping Challenges
On-time shipping slightly below target due to increased volume and carrier delays.
On-time shipping
Warehouse Priorities
Shipping Optimization
Implement new packing workflow to increase throughput
Inventory Accuracy
Conduct cycle counts for A-items and implement bin audits
Safety Program
Roll out quarterly safety training and certification program