Maintenance Department Scorecard

Based on EOS Traction framework - Weekly performance metrics for maintenance operations

Reporting Period: May 26 - Jun 1, 2025 Updated: Today at 11:30 AM

Work Order Completion

92%

Target: 95%
-3%

Preventive Maintenance

97%

Target: 95%
+2%

Emergency Work Orders

18%

Target: ≤15%
+3%

Mean Time to Repair

3.2h

Target: ≤4h
On Track
Faster than target
20% faster

Maintenance Performance Metrics

Weekly key performance indicators as per EOS Traction framework

Metric Owner This Week Target Status Trend
Work Order Completion Rate
% of scheduled work orders completed on time
 James T. 92% 95% Needs Attention 2%
Preventive Maintenance Compliance
% of PM tasks completed as scheduled
 Maria S. 97% 95% On Track 1%
Emergency Work Order %
% of total work orders that are emergency
 Robert K. 18% ≤15% Critical 3%
Mean Time to Repair (MTTR)
Average time to complete repairs
 David L. 3.2h ≤4h On Track 0.4h
Maintenance Backlog (Weeks)
Estimated backlog in weeks of work
 Sarah J. 2.4 ≤2.0 Needs Attention 0.2
Parts Inventory Accuracy
% match between system and physical inventory
 Thomas M. 94% 95% Needs Attention 1%
Safety Incidents
Recordable safety incidents this period
 Lisa R. 0 0 On Track On Target

Work Order Distribution

Last 4 Weeks
Preventive
65%
Corrective
22%
Emergency
13%
This Week
65%

Completion Rate Trend

Last 8 Weeks
W1
W2
W3
W4
W5
W6
W7
W8
Target: 95%

Status Legend

On Track

Within 5% of target or better

Needs Attention

5-10% from target

Critical

More than 10% from target

EOS Traction Implementation

  • This scorecard follows the EOS Traction methodology for weekly accountability
  • All metrics are measurable, relevant, and reported consistently each week
  • Owners are accountable for their metrics and must report any variances
  • Red metrics require immediate action plans in weekly leadership meetings
  • Scorecard reviewed every Wednesday at 8:30 AM maintenance meeting