Exports Department Scorecard

Global Trade Performance & Logistics Management

Export Revenue

$18.7M

Active Shipments

42

Countries Served

28

On-Time Rate

92.4%

Driving Global Business Growth

Global Export Operations

Real-time Tracking
Asia-Pacific
Europe
Americas

Performance Highlights

98.2%
Document Accuracy
94.7%
Order Fulfillment Rate
$1.24M
Cost Savings YTD
5
New Markets Opened
Quarterly Growth +12.7%

Order Processing Time

2.4 Days
-0.3 from LW
Target: ≤2.0 Days

Export Compliance

99.1%
+0.4% from LW
Target: ≥99%

Shipping Cost Efficiency

87.3%
+1.2% from LW
Target: ≥90%

Customer Satisfaction

9.2/10
+0.3 from LW
Target: ≥9.0
# Metric Current Target Owner Status Trend
1
Export Order Volume
Number of export shipments
142 150
SM
Sales Manager
On Track
↑ 8.4%
2
Documentation Accuracy
Error-free export documents
98.2% 99%
DA
Documentation Admin
On Track
↑ 1.2%
3
On-Time Delivery
Shipments delivered by ETA
92.4% 95%
LM
Logistics Manager
Attention
↑ 2.1%
4
Customs Clearance Time
Avg. days for clearance
3.2 ≤2.5
CC
Compliance Officer
Attention
↓ 0.3
5
Export Revenue Growth
Quarter-over-quarter growth
12.7% 10%
FM
Finance Manager
Exceeding
↑ 3.8%
6
Shipping Cost per Unit
Avg. cost per shipped item
$8.42 $7.90
OM
Operations Manager
Needs Focus
↑ $0.32
Global Trade Export Compliance International Logistics EOS Tracking

EOS Alignment

Measurable Outcomes

All export operations are tracked with quantifiable metrics that directly impact our global business objectives. Each metric has clear targets aligned with our quarterly growth goals.

Clear Accountability

Every critical export process has a designated owner responsible for meeting targets and driving improvements. This ensures focused attention on each aspect of our global operations.

Weekly Review Rhythm

Metrics are reviewed in weekly L10 meetings to identify bottlenecks, celebrate wins, and make data-driven decisions to optimize our export processes.

Growth Strategy

Market Expansion

Enter 3 new international markets by Q3 2025 with focus on Southeast Asia and Eastern Europe.

Logistics Optimization

Reduce average shipping time by 15% through strategic carrier partnerships and route optimization.

Digital Transformation

Implement automated export documentation system to reduce processing time by 30%.

Compliance Excellence

Achieve 99.5% compliance rate through staff training and process standardization.

2025 Export Revenue Target

Progress: $18.7M/$75M 25%
$75M