Customer Returns & Pullout Management

Disposition Tracking & Financial Impact Dashboard

May 28, 2025 - Wednesday
Last updated: Today at 11:45 AM

Total Returns

842

This Month

Processed 721 (85.6%)

Financial Impact

$184,250

Month-to-Date

Recovered Value $62,890 (34.1%)

Avg. Processing

3.8

Days per Return

Target 2.5 days

Disposition Rate

92.4%

Completed

Pending 7.6%

Returns Disposition Breakdown

Credit Notes

Issued for returned products

318
$98,750
Avg. Processing 1.2 days

Replacement

Products replaced for customers

187
$56,320
Avg. Processing 2.5 days

Salvage

Recovered value from parts

124
$21,450
Avg. Processing 5.3 days

Buyback

Products repurchased from customers

63
$15,780
Avg. Processing 4.1 days

Repair

Products refurbished for resale

89
$32,150
Avg. Processing 7.2 days

Scrap

Products discarded with no value

61
$0
Avg. Processing 1.8 days

Returns Processing Pipeline

Received
842
Inspected
712
Dispositioned
689
Processed
632
Closed
598

Processing Time Distribution

1.2d
Credit Notes
2.5d
Replacement
4.1d
Buyback
7.2d
Repair

Financial Impact Analysis

Total Returns Value

Original product value

$184,250
Credit Notes Issued
Refunded to customers
$98,750
53.6% of total
Replacement Cost
New products issued
$56,320
30.6% of total
Value Recovery
Salvage + Buyback
$37,230
20.2% recovered
Repair Cost
Refurbishment expenses
$8,450
4.6% of total
Net Financial Impact
After recovery
$121,370
65.9% of original

Recent Disposition Activity

Replacement processed

Order #RPL-2876 for 2 units

Today at 10:15 AM
Completed
Credit note issued

$1,250 for Order #INV-8954

Today at 9:30 AM
Processed
Salvage assessment

5 units estimated value $850

Today at 8:45 AM
Pending
Buyback initiated

Order #BB-0942 for $620

Yesterday at 4:20 PM
In Progress