Quality Management System Dashboard

Performance Metrics & Quality Indicators

2
Quality Manager

First Pass Yield

94.7%

+2.3% vs last month

Defect Rate

1.2%

-0.4% vs last month

Audit Compliance

98.3%

ISO 9001:2023

Customer Complaints

12

-5 from last quarter

Quality Performance Metrics

94.7%

First Pass Yield

Target: 95%

98.3%

Audit Compliance

Target: 100%

89.2%

On-Time Delivery

Target: 95%

Defect Distribution

Material Defects 42%
Process Errors 28%
Design Issues 15%
Supplier Quality 10%
Human Error 5%

Defect Resolution Time

Critical Defects
3.2d
Major Defects
5.7d
Minor Defects
8.1d

Defect Rate Trends

Jan
Feb
Mar
Apr
May
Jun
Jul

Defect Rate by Product Line

Current Quarter
Consumer Electronics
1.5%
Industrial Equipment
0.8%
Medical Devices
0.5%
Automotive Parts
2.2%

Audit & Compliance

Audit Status

Completed
18
In Progress
5
Scheduled
7
Overdue
2

Non-Conformances

Open NCs 8
NCs Due Soon 3
Closed This Month 12
Avg. Closure Time 7.2d

CAPA Effectiveness

85% of corrective actions effective

Compliance Standards

ISO 9001:2023 ISO 13485 IATF 16949 ISO 14001 FDA CFR 21

Recent Quality Events

Event Type Department Date Status Severity
Material defect in batch #22145 Non-Conformance Procurement 2023-07-15 In Progress Critical
Internal audit - Production Line B Audit Manufacturing 2023-07-12 Completed Medium
Customer complaint #CT-3342 Complaint Customer Service 2023-07-10 Under Review High
CAPA #2023-045 implementation Corrective Action Engineering 2023-07-08 Completed Medium
Supplier audit - Acme Materials Audit Supply Chain 2023-07-05 Scheduled Low