Tickets Generated from Complaints or Meeting MOM

• Ticket ID: The unique identifier for the ticket.
• Source: The source of the ticket (e.g., complaint, meeting MOM).
• Issue Description: A detailed description of the issue.
• Priority: The priority level of the ticket (e.g., high, medium, low).
• Status: The current status of the ticket (e.g., open, in progress, resolved).
• Assigned To: The person or team responsible for resolving the ticket.
• Creation Date: The date when the ticket was created.
• Due Date: The date by which the ticket should be resolved.
• Comments: Any additional comments or notes related to the ticket.
• Attachments: Any supporting documents or files related to the ticket.
• Resolution: The resolution details once the ticket is resolved.
• Notification: Whether to send a notification upon ticket creation or resolution.